Contact us
One inbox, read by the people who build the product. Pick the closest topic so it reaches the right queue.
Email: support@voiclu.com
No ticket portal, no chatbot. A real reply, usually the same day.
Product & technical support
Something not working, a clone that sounds off, a language that is missing. Include the browser and what you were doing — it saves a round trip.
Within 1 business day
Email about thisPayments, invoices, refunds
Wrong plan, duplicate charge, receipt needed for accounting, or a refund request under our 30-day policy. Include the email you paid with.
Within 1 business day
Email about thisMy voice was cloned without permission
Tell us the URL of the audio and why the voice is yours. We suspend the voice while we review, and remove it if consent cannot be shown.
Within 48 hours (suspended on receipt)
Email about thisImpersonation, fraud, prohibited use
Impersonating a public figure, fraud, harassment, or anything that violates our terms. Send links or screenshots if you have them.
Within 24 hours
Email about thisBefore you write
- Refund terms are on the refund policy page — 30 days, no questions asked for first-time purchases.
- What we collect and how to have it deleted is on the privacy policy page.
- If your voice was cloned without permission, use the voice removal form instead — it creates a record we are obliged to act on.
- We cannot help with cloning a third party's voice, including public figures.
Business details
Voiclu is operated as an independent online service and sells worldwide. Payments are handled by a third-party payment provider — we never see or store card numbers. For invoices or tax documents, email the billing address above with the email you paid with.